Screen Layouts for Rich Internet Applications

Last year we posted an article on 12 Standard Screen Patterns. It has been incredibly popular so we updated it for 2010. The full article will be published at UX Magazine. In the meantime, take a look at the 15 standard layouts and examples from more than 80 current RIAs:

Comments (14)

6 Tips for a Great Flex UX: Part 5

By Theresa Neil

Since the book focuses on rich interactions, I want to spend some time on Adobe Flex/AIR.

These tips are based on the best Flex resources I have found, and how you can use them to craft a great user experience. This is part 5 of 6:

* Play With It: 10 Explorers & Galleries
* Learn From the Best: 10 Great Flex Apps
* Learn From the Rest: 10 Great RIAs
* Stock Your Toolbox: 40+ Custom Flex Controls
* Review Usability Best Practices
* Avoid Common Mistakes: 10 Anti-Patterns

Review Usability Best Practices

Don’t forget the usability basics. Jakob Nielsen’s Ten Usability Heuristics are as relevant now as they were in 1999. I stress this because I looked at the Flex showcase recently, and it looks like many of the applications are not built with these best practices in mind.

1. Visibility of system status (Feedback)

The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.
feedback_button
1.0 BaseCamp by 37signals
The upload button is enabled, until clicked. Then it is replaced with a progress indicator until the file has finished uploading

feedback_progress
1.1 Picnik
Progress message and indicator shows while the application loads

feedback_message
1.2 Tick
A feedback message is displayed when an action is performed

feedback_inline
1.3 Windows Live Account
Password strength is shown as the password is entered

2. Match between system and the real world (METAPHOR)

The system should speak the users’ language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
metaphor_library
2.0 iTunes
Organized as a library that contains your media library: music, movies, shows, audibooks. Beneath the Library is the Store where you can buy more media to put in your Library.

metaphor_mindmap
2.1 Mindomo
The branches and hierarchy of a mind map can be easily reorganized visually in a non-linear manner. An outline would never work, but this matches the paradigm exactly.

3. User control and freedom (NAVIGATION)

Users often choose system functions by mistake and will need a clearly marked “emergency exit” to leave the unwanted state without having to go through an extended dialogue. Supports undo and redo and a clear way to navigate.
navigation_search
3.0 CollabFinder
Search is easy to open, enter info, execute or cancel.

navigation_selected
3.1 Wufoo
Clearly marks where the person is and where they can go by showing the selection in each menu

navigation_cell_editor
3.2 Pages (Apple’s Word Processing Product)
Cell editing shows row and column ids, and the cells used in the equation. The equation can be saved or canceled.

navigation_undo_redo
3.3 Balsamiq
Undo and Redo buttons are available in the toolbar, and can also be accessed with the standard keyboard shortcuts

4. Consistency and standards (CONSISTENCY)

Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

consistency_naming
4.0 Gmail
When Gmail was designed, they based the organizational folders on the same ones used in client email applications: Inbox, Drafts, Sent Mail.

consistency_toolbars
4.1 Microsoft Office
Word, Excel, and PowerPoint all use the same style toolbar with the same primary menu options: Home, Insert, Page Layout… Consistency results in efficiency and perceived intuitiveness.

5. Error prevention (PREVENTION)

Even better than good error messages is a careful design, which prevents a problem from occurring in the first place.

prevention_disable
5.0 Yammer
Disables the update button after it is clicked, so the person cannot update the post twice by accident

prevention_buttons
5.1 Example from “Web form Design:Filling in the Blanks” by Luke W.
Make the primary action prominent with a larger click area. Cancel and secondary actions are just shown as links

prevention_auto_suggest
5.2 Google Auto Recommend
The auto recommend feature cuts down on mis-spellings

prevention_focus
5.2 Wikpedia
Auto focus on input prevents a common source of frustration, typing only to realize nothing is displayed because the field did not have focus

6. Recognition rather than recall (MEMORY)

Minimize the user’s memory load. Make objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.

memory_type_ahead
6.0 Quanta IDE
Type ahead for coding in a development environment

memory_font
6.1 Keynote
Previews the fonts you can pick from, instead of just the font name

7. Flexibility and efficiency of use (EFFICIENCY)

Accelerators — unseen by the novice user — may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.

efficiency_shortcuts
7.0 OmniFocus
List of keyboard shortcuts and accelerators

efficiency_preview
7.1 Numbers- Apple’s Spreadsheet product
Previews common function results on the left when a column is selected, more efficient that clicking on an action in the toolbar

8. Aesthetic and minimalist design (DESIGN)

Dialogues should not contain information, which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility. Visual layout should respect the principles of contrast, repetition, alignment, and proximity.

design_c_r_a_p
8.0 Kontain
Kontain’ search menu exemplifies the four principles of visual design:
Contrast: bold text is used for the two labels in the search
Repetition: the orange, blue, and green text match the media types
Alignment : strong left alignment of text, right aligned drop down
Proximity: a light rule is used to separate tags from the other options

design_alignment
8.1 Harvest
Sufficient padding and spacing keep this timesheet from being a visual nightmare. Header and footer rows, as well as the summary column use subtly different colors to indicate they are distinct from the content

9. Help users recognize, diagnose, and recover from errors (RECOVERY)

Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

error_message
9.0 Digg
Provides immediate feedback with specific instructions

error_page
9.1 Humorous ‘ Page Not Found’ Error
Uses a funny image and copy, but provides viable alternatives (article listings and blog link) and a course of action (report it)

10. Help and documentation (Help)

Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user’s task, list concrete steps to be carried out, and not be too large.

help_contextual
10.0 Picnik
Contextual help (this is an example of help in the ‘Collages’ module) tips in Picnik are clear and easy to navigate

help_video
10.1 GoodBarry
Embedded videos can be used to showcase features as well as get people started using the product

help_tip
10.2 Zenoss
Help tips are displayed on hover, answering the most likely questions about a field or instructions

help_button
10.3 BaseCamp by 37signals
Help opens a new browser window/tab with a full set of help resources: search, FAQ, video tutorials, customer forums

Comments (18)

6 Tips for a Great Flex UX: Part 4

By Theresa Neil

Since the book focuses on rich interactions, I want to spend some time on Adobe Flex/AIR.

These tips are based on the best Flex resources I have found, and how you can use them to craft a great user experience. This is part 4 of 6:

Stock your Toolbox: 40+ Custom Flex Controls

Flex 3 includes a wide range of controls. Unfortunately, it doesn’t have all of the Essential Controls I use for RIA design. But fortunately, talented and industrious Flex developers have created numerous custom controls for Flex.
40_flex_custom_controls1

I pulled together a visual repository of custom Flex controls. Most of these controls were created to showcase certain functionality- not usability best practices. So some may need further refinement to comply with the usability principles discussed in the previous posts. Click on the picture for the demo.

01. Accordions

accordion_with_custom_header
Complex Headers
accordion_horizontal
Horizontal Accordion
accordion_apple_style

Apple Style
More under ‘Collapsible Panels’

02. Auto Complete

auto_complete
More Examples

03. Bar Code Generator

barcode_reader

04. Build a List

build_a_list2

05. Calendar/Scheduler

calendar1
ILog Elixir
calendar
Ely Greenfield’s early Scheduler
calendar_scheduling
Adobe’s Scheduler on flexlib see flexlib.scheduling package

06. Captcha

captcha

07. Charts & Graphs

chart
3D charts by iLog Elixir
graph_drill
Chart Drill Down with Animation
dash
Dashed Line Series
graph_compress
Chart Offest
legend
Advanced Legend
scroll_zoom
Scroll and Zoom

08. Collapsible Panels

collapsible_panels
Window Shade- panels roll up and down
collapsible
Arc90’s Collapsible Panel
stacked_panels
Early Stacked Panels

09. Cover Flow

coverflow1
Doug McCune’s updated Cover Flow

10. Data Visualization

diagrammer
gauge
Kap IT Lab
ILog Elixir
BirdEye

11. Docking

dockable

12. Drop Down Menu with Scrolling

menu_scrolling

13. Find and Highlight Text

highlight
In flexlib as Highlighter

14. Fisheye Menu (like Mac Dock)

dock

15. Flip Card

flip

16. Floating

floating

17. Gantt Chart

gantt
ILOG Elixir Gantt
gantt
Doug McCune’s Early Gantt Chart

18. Inline Edit (Fields)

inline_edit
Early example by Ely Greenfield
inplace_edit
Modal editing variation by Ryan Swanson
* The hover invitation to edit on a field by field basis (like Flickr) works best for infrequent edits

19. Icon Loader

image_converter
On flexlib under Icon Loader

20. List/Tree Converter

list_tree
On flexlib under Convertible Tree List

21. Mask (text input and validation)

mask
On Adobe Flex Exchange

22. Multiple Document Interface (MDI)

mdi1
On flexlib under flexlib.mdi

23. Magnify

magnify1
magnify_big

24. Map Callouts

map_callouts

23. Pan and Zoom

pan_zoom

24. Page Turn

page_turn
Peek Panel by Bill White (nice blog)
Ely Greenfield’s early FlexBook

Didier Braun’s PageFlip

25. Pivot Table

pivot
Satish’s Pivot Table
pivot_flexmonster
Flex Monster product

26. Resize

resize1
Resizeable and moveable window
resize
Resize Objects with ResizeManagerFX

27. Scrolling-Internal

scroll_panel
In flexlib as Drag Scrolling Canvas

28. Side Tabs/Vertical Tabs

side_tabs
Degrafa ToggleButtonBar vertical tabs
side_tabs_2
side_tabs_3
Vertical Tab Navigator

29. Sliders

slider_dual

30. Sliding Panel

slide_panel

Early example
Slide out menu with effects instead of states

31. Sparklines

sparkline
More examples:
Fusion Charts
Sherlock Informatics
Birdeye
19nates

32. Spell Check

spell_check
There is also a Spell Check component on Flex Exchange

33. Tabs (configurable)

tab_2

34. Text Prompt/ Watermark Fields

watermark
At flexlib under prompting TextInput

35. Tree Table

tree_table
Early Tree Grid

36. Time Picker

time
Alternate one on Flex Exchange as Time Chooser

37. Toolbars

toolbars

38. Trees

tree
Open branches by clicking on the row
Adding leaf notes
Showing XML
Rearranging nodes with drag and drop
Drag from a Grid to a Tree

39. Upload Files

upload

40. Vertical Browse

vertical_browse

Comment with your custom Flex controls

Please comment with a link to your favorite custom Flex controls.

Comments (17)

6 Tips for a Great Flex UX: Part 3

By Theresa Neil

Since the book focuses on rich interactions, I want to spend some time on Adobe Flex/AIR.

These tips are based on the best Flex resources I have found, and how you can use them to craft a great user experience. This is part 3 of 6:

Learn from the Rest: 10 Great RIAs

Take a look at some of the best RIAs on the web. How did I decide these are the best? I reviewed numerous applications, basing the evaluations on Jakob Nielsen’s 10 Principles for User Interface Design:

Feedback — Metaphor — Navigation — Consistency — Prevention — Recognition — Efficiency — Design — Recovery — Help

I realize these guidelines are a bit old (from 1990!)- but all applications should meet these guidelines at a minimum. The applications listed below also embody our 6 Principles for Rich Interaction:

Make it Direct — Keep it Lightweight — Stay on the Page — Provide an Invitation — Use Transitions — React Immediately

01. CrazyEgg

crazyeggcrazyegg_confetti

Fantastic application which adheres to every one of the principles. At first, I thought the confetti feature was going to ruin the evaluation, but it is a perfect balance of innovation and usability. Look at how they use common checkboxes for selection, and wiggle the confetti when a source is added- very rich, very nice.

Interactive demo is available

02. Mint

mintmint_saver

Mint’s user experience only gets better and better. You may want more features in the product (money market support…), but the features they offer are perfectly executed. Primarily developed with HTML, CSS, JS and Ajax, they chose to incorporate Flex in the Trends section.
The new Ways to Save section is completely dynamic, updating as you adjust amounts, scores and preferences.

Free registration is available

03. Wufoo

wufoowufoostatistics

Wufoo is an extremely well designed tool that has more than meets the eyes. Play with the templates and report creator for inspiration in keeping it simple, and look at they way they use Blank Slate and Help Tips to keep you moving towards your goal. It is almost even fun :o )

A nice product tour and free plan is available

04. 280 Slides

280slides280slides_toolbar

One word- slick. If only all of my projects could be this perfect. Yes, it seems like Keynote (or PowerPoint) on the web, but take a closer look at some of the features. Instead of the maddening Inspector and Format menu, the common formatting functions are in the toolbar. Everything is there when I need it, they even incorporated Adobe Kuler in the color palette!

Free trial available

05. Action Method

actionmethodactionmethod_dialog

Another very well implemented product. It is easy to get started with the Blank Slate screens providing tips and directions, and even easier to get comfortable using the product because it uses a standard screen patterns and common controls.
Every detail has been accounted for. Notice the visual design that makes it clear that the tasks can be dragged around and reordered.

Trial version available

06. Fidelity Labs

fidelitymyplanfidelitylabs_mortage

In 2006 Fidelity Labs started cranking out some very nice RIAs, one of them being Fidelity MyPlan. The Mortgage Search and Homes Sold were also very nice, but have been retired. Unfortunately, their newest 3D Portfolio Analyzer, is not up to par with their earlier beta products.
The direct interactions and what-if scenarios in MyPlan seem to have inspired Discovers Paydown Planner and other direct manipulation financial planning tools.

Fidelity MyPlan is publicly available

07. Pandora

pandorapandora_tip

Pandora has been around since 2005 and has finally gained popularity. It has a very simple, intuitive interface, which makes it easy to get started. The menu offers direct interaction for rating the song ‘up’ or ‘down’, while also providing advanced options such as “don’t play this song again for a month”. And the help tips, shown at just the right time in the workflow, provide a glimpse into advanced features.

Pandora is publicly available

08. Wave Maker

wavemakerwavemaker_model

Wavemaker is a great example of how a complicated product with many features can be clarified with good interface design. They use a logical page flow from left to right- matching the developer workflow of adding a control to the canvas (LEFT) , physically manipulating it (CENTER), then entering tweaking the details in the properties and style panel (RIGHT).

A Cloud Edition is available

09. SugarSync

sugarsync_grid
sugarsync

Another great product that relies upon standard screen patterns and common controls to create an intuitive efficient experience. Awarded Top 10 User Interfaces of 2008 by Jakob Nielsen. Report available for purchase.

A 45 day trial is available

10. clickshirt

clickshirtclick_hoverclick_click

clickshirt keeps it simple and fun with integrated demos and lively interactions. Event the checkout is rich, hover to see more details about the t-shirt type, click to specify the size and quantity. No gratuitous paging in this application.

clickshirt is publicly available

More Good RIAs

These products have good examples of rich usable components, although they may not have met the 10 basic principles for usability throughout the whole application.

NetVibes

netvibes1

Trulia Snapshot

truiasnapshot1

37signals products like Highrise

highrise

Wesabe

wesabe

Keep an Eye on These

iWork.com Publishing Tool

iworkcom-comments

Atlas

atlas

Bespin

bespin

OtherInbox

otherinbox

Comment with your favorite RIA

I realize I have only skimmed the surface here, please comment with a link to the best RIA you use.

Thanks to Rob Jones and Greg Leppert for helping me pull together this list.

Comments (9)

6 Tips for a Great Flex UX: Part 2

By Theresa Neil

Since the book focuses on rich interactions, I want to spend some time on Adobe Flex/AIR.

These tips are based on the best Flex resources I have found, and how you can use them to craft a great user experience. This is part 2 of 6:

  • Play With It: 10 Explorers & Galleries
  • Learn From the Best: 10 Great Flex Apps
  • Learn From the Rest: 10 Great RIAs
  • Stock Your Toolbox: The Essential Controls
  • Review Best Practices for Designing a RIA
  • Avoid Common Mistakes: 10 Anti-Patterns

Learn from the Best: 10 Great Flex Apps

Take a look at some of the best Flex applications on the market. How did I decide these are the best? I reviewed numerous applications, basing the evaluations on Jakob Nielsen’s 10 Principles for User Interface Design:

Feedback — Metaphor — Navigation — Consistency — Prevention — Recognition — Efficiency — Design — Recovery — Help

I realize these guidelines are a bit old (from 1990!)- but all applications should meet these guidelines at a minimum. The applications listed below also embody our 6 Principles for Rich Interaction:

Make it Direct — Keep it Lightweight — Stay on the Page — Provide an Invitation — Use Transitions — React Immediately

01. Picnik

picnik
Free version available

02. Balsamiq

balsamiq
Trial version available

03. Sprout Builder

sproutbuilder
Demo version available.

04. Campaign Monitor by eyeblaster

campaignmonitor
Commercial application- no demo available. Awarded Top 10 User Interfaces of 2008 by Jakob Nielsen. Report available for purchase.

05. ConceptShare

conceptshare
Free account available.

06. Weight Watchers eTools

weight_watchers
Commercial application- no demo available.

07. Small Worlds

smallworlds
Free account available

08. Buzzword

adobebuzzword
Free account available

09. Whitestone Cheese

whitestone
Publicly available at www.whitestonecheese.co.nz

10. Kuler

kuler
Publicly available at kuler.adobe.com

11. SumoPaint

sumopaint-screen
Free account available

Close Contenders

These apps were really close, but missed a couple of key principles, or are still maturing.

Klok

klok_fullscreenklok_time_entries
Free personal download available

Nice time tracking product in AIR- nailed the metaphor, but haven’t Made it Direct enough (yet). I instinctively want to click in my calendar to start logging my time against a certain project. Instead I have to navigate to Project View, then into Time Entries. And spinners for entering start and stop times are inefficient.

I must say I love the Weekly Time Sheet though, and the fact I can drag it to my desktop! I think this product will mature very nicely.

Tour Tracker

tour_tracker_fullscreen
tourtracker_allcaps
Up for a limited time at Amgen Tour of California.

Looks amazing. The metaphor is perfect- big map showing the course and stages- but lost points on some basic principles. Specifically Feedback- I click and click to “watch a rider” on the home page, nothing happens, so I keep clicking. And Design- a black background might demo well, but white and blue tex, all caps, sure is hard on the eyes.

Google Finance Dashboard

googlefinance
Publicly available at BrightPoint Consulting

This is a really nice dashboard showing what can be done with Flex & Degrafa. I can’t wait to see how they finish it out. Also check out Tom Gonzale’s blog for more amazing data visualizations with Flex and Degrafa.

htmlText Editor 2008

htmltexteditor1
Publicly available at www.theflexguy.com

This is a neat little one screen application that absolutely Stays in the Page and Makes it Direct. However, the Filter Tags feature is non-standard in more than one way: “If you remove tags and see that they really were needed, you can just uncheck the box and press Filter tags again.” I know the space is limited but Undo and Redo buttons would make more sense.

Agile Agenda

agileagendaagile_agenda_clicks
Free trial download available

Project management tool in AIR. Missed the Keep it Direct, and Stay in the Page principles. Too many dialogs where simple inline editing would have sufficed. Need better icons, or text with the icons. Usability aside, the product’s functionality seems to be quite robust and well worth the price.

Comment with your favorite Flex applications

I realize I have only skimmed the surface here, please comment with a link to the best Flex UIs you know of.

Comments (14)

6 Tips for a Great Flex UX: Part 1

By Theresa Neil

Since the book focuses on rich interactions, I wanted to spend some time on Adobe Flex/AIR.

After designing several large enterprise applications for diverse clients and industries, I’ve noticed some barriers to crafting a great experience in Flex. I think these barriers arise from the relative newness of the technology (and RIAs in general), the initial focus on development over design, and the confidence that Flex can provide a great UX out of the box. But it takes a bit more to make a Flex app really shine. Fortunately, the Flex community is chock-full of talented and motivated developers who contribute amazing resources.

These tips are based on the best Flex resources I have found, and how you can use them to craft a great Flex UX. This is part 1 of 6:

  • Play With It: 10 Explorers
  • Learn From the Best: 10 Great Flex Apps
  • Learn From the Rest: 10 Great RIAs
  • Stock Your Toolbox: Essential Resources
  • Review Best Practices for Designing a RIA
  • Avoid Common Mistakes: 10 Anti-Patterns

Play With It: 10 Explorers

I can’t think of a better way to get your feet wet than to play with these explorers.

01. Tour de Flex

tourdeflex

02. Component Explorer

flexcomponentexplorer

03. Style Explorer

flexstyleexplorer

04. Regular Expression Explorer

regularexpressionexplorer
By Ryan Swanson

05. Charts Explorer

chartexplorer
By Ely Greenfield

06. Efflex Effects Explorer

effectsexplorer
By Stephen Downs

07. Filter Explorer

filterexplorer

08. Primitive Objects Explorer

primitiveexplorer

09. Data Visualization Explorer

quvisexplorer

10. Button Skin Explorer

buttonskinexplorer

Comment with your favorite Flex explorer

I realize I have only skimmed the surface here, please comment with a link to your favorite explorer or gallery for Flex 3.

Comments (17)

15 Common Component Patterns

By Theresa Neil

As Bill mentioned in an earlier post, we don’t want to limit this blog to just the principles and patterns found in the book. For that you can check out our Explore the Book section.

This is the third article in a three part series on patterns and principles for RIA design.

      Standard Screen Patterns: 12 patterns w/100 examples
      Essential Controls: 30 controls for RIA design and development
      Common Component Patterns: 15 patterns and examples

Odds are good if you are designing a enterprise software or a productivity web application, you’ll need a number of these components. Don’t spend time and effort on (re)designing these ancillary features- try these solutions instead.

15_common_components2

01. Add Another

component_add_another_wufoo1
Wufoo (button)

component_add_another_gmail1
Gmail (link)

Requirement: Need to offer multiple input fields for the same thing, but unsure how many the user may need
Example: Add attachments, enter phone numbers, upload photos…
Description: The “add another” link or button should be in proximity to the field, and the remove option is shown an attachment is added, and only one “add another” link is shown at a time. No need to show the remove button until at least one entry is shown.

02. Add/Manage Tags

component_add_tags_highrise
Highrise (inline edit)

component_add_tags_mint
Mint (dialog)

Requirement: Need a way to add non-structured meta data to an object that can later be searched
Example: While adding recruits to a CRM system, the recruiter wants to note applicants’ interests and hobbies
Description: Place the tags in close proximity to the object being taggged. Allow for direct adding of additional tags and editing. You can take the 37signals approach and let users type in any tags they want- running the risk of duplicate, misspelled or overlapping concept tags. Or use Mint’s approach and let users select from the existing list of tags, and/or add new ones.

03. Add/Edit or Select from Existing

componenet_add_edit_select
Highrise

Requirement: Need to pick from an existing option, add a new option, or edit an existing option
Example: Recording receipts for household expenses, and there is not a category for pet/vet bills. Add a new category for “pets”, which will now show up as an option in the list
Description: Place the option for “add new…” at the bottom of the options. Open a new dialog or light weight layer to add the new option. Place edit to the right of the list box, edit can be a new screen or dialog for editing all the options.

04. Advanced Filter

component_advanced_search1
Mission 360 for The Leukemia & Lymphoma Society

Requirement: Need to refine the data set based on specified criteria
Example: In a bug tracking system, a developer needs to see all bugs assigned to him, in the last 24 hours, related to the production system, containing the term “feedback”
Description: Provide a dynamic filter field and offer an advanced filter option, where the user can specify criteria for refining the data set. Allow the criteria to be saved (usually as a ‘view’), that can be accessed again. Note* Luke W. has a great article describing multiple techniques for refining data tables.

05. Build a List (aka Accumulator)

component_build_a_list_linkedin
LinkedIn

Requirement:Need to create a list from an existing set of options
Example: Invite some of your friends from your existing list of webmail contacts, or build a list of hot prospects for a sales campaign
Description: When a user needs to select items from separate sets of search results or other large, unwieldy data sets- let them manipulate the left (search, sort, navigate or filter), and add to the right.

06. Build an Expression (aka Predicate Editor)

component_build_expression
Wufoo

build_expression
Mac OS predicate editor inspired web versions of this component

Requirement: Need to define a set of conditions that build on each other.
Example: Complex search or building a report filter, or building a mathematical function
Description: Design it so the expression can be read, left to right, top to bottom. Each line can be edited, removed, or deleted, and possibly rearranged in order.

07. Contextual Toolbar

component_group_tools_picnik
Picnik

Requirement: Need to perform an action that has multiple input parameters
Example: Analyst needs to apply a discount to all the rows in a table, clicks the ‘discount’ tool. The discount options: discount percent [10%] or flat rate discount [$0.00], are then provided.
Description: Group the actions in a toolbar, and as one is selected, disclose the input parameters. Offer a live preview if applicable.

08. Customizable Data Grid

component_configure_datagri
Flexigrid demo

Requirement: Need robust data grid from viewing, editing and manipulating data
Example: A CRM system with contacts displayed in a table/data grid
Description: Offer simple and advanced filtering, ability to directly resize columns, ability to directly rearrange columns, hide/show columns, sorting. If also providing editing, provide a toolbar that includes undo and redo actions.

09. Drag & Drop Reorder

component_drag_drop_list
Basecamp

component_drag_drop_reorder_cogmap
Cogmap

Requirement: Need to reorder a text list, visual map, or tree because the order is indicative of priority or hierarchical relationship
Example: To-do list, org chart, tree
Description: Make sure to follow the interaction principles for all the states of drag and drop management, most importantly providing a visual cue the list can be rearranged, like the drag handles in the examples. Refer to Bill’s Interesting Moments Grid for implementing the interaction properly.

10. Full Screen

component_fullscreen_picnik
Picnik

component_fullscreen_radedi1
RadEditor Demo

Requirement: Need more real estate for core functionality
Example:Editing a photo, designing a work flow, navigating a map
Description: Place the toggle in the top left corner (make sure it remains in the same spot and visible even in the full screen mode). The branding and top level navigation can be hidden in this mode. Don’t add any more elements into the full screen mode- just enlarge the workspace.

11. Graph Drill Down

component_graph_hover_wesabe
Wesabe

component_graph_hover_dundas
Dundas Charts

Requirement: Need to show a summary view and allow a quick and efficient drill down to view more details, instead of navigating deeper into the graph
Example: A specific datapoint has multiple sets of information available. The main graph could show sales volume by sales person over time, and the hover detail breaks it down by new versus existing clients
Description: Provide a visual indicator (like a dot) that hover details are available. Use a non-modal layer to display the next level of data.

12. Live Preview

component_live_preview_fidelity
Fidelity MyPlan

component_live_preview_mint1
Mint Savings Finder

Requirement: Need provide live feedback on changing criteria
Example: Graphic designer altering the hue of a photo needs to see the effect as he adjust the value
Description: Provide easy to manipulate controls, and an “apply” and “cancel” options, or “revert” feature.

13. Slide Down

component_slide_down_retail
RetailMeNot.com (inline)

component_slide_down_weightwatchers
Weight Watchers (overlay)

Requirement: Need to show more details, or input details
Example: Reading an article in a list of articles, scan the first paragraph and want to read more, or read the comments.
Description: Expand inline or overlay without leaving the page or opening a new window/dialog. Use smooth transitions and a fixed height scroll window like RetailMeNot. Provide the close link in the same spot.

14. Split a Transaction

component_split_transaction
Mint

Requirement: Need to allocate a single item across multiple categroies
Example: Dividing a transaction (ex. allocating a 50% of a donation to one recipient, and 50% to another recipient, or $2.00 as a fee, and $200.00 as cash withdraw)
Description: Split button placed unobtrusively in the transaction detail pane, could also be a tool in the table toolbar, enabled when a row is selected. Opens a dialog allowing the user to re-allocate the data as needed.

15. Switch To

switch_to1
Basecamp

switch_to_zoho
Zoho

Requirement: Need to infrequently navigate out of one module into another without returning to a control panel, dashboard or dock
Example: Working in one project, finish and need to work on another one
Description: Make the switch less visually prominent than the main navigation, but still easily accessible (top right or left, above the main menu).

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30 Essential Controls

By Theresa Neil

As Bill mentioned in an earlier post, we don’t want to limit this blog to just the principles and patterns found in the book. For that you can check out our Explore the Book section.

This is the second article in a three part series on patterns and principles for RIA design.

      Standard Screen Patterns: 12 patterns w/100 examples
      Essential Controls: 30 controls for RIA design and development
      Components for Commonly Requested Features: 15 patterns and examples

Every designer has a set of controls they rely on to communicate an effective UI. This is my library of essential controls.

30_essential_controls

Unfortunately, no single RIA framework offers all 30 of these. So I included a checklist of which frameworks provide each control. If you have an addition or correction, please e-mail me, and I will post an updated framework/control matrix.

ria_frameworks

The frameworks reviewed include: Flex, Laszlo, Silverlight and 12 Ajax frameworks and toolkits: ExtJS, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, SproutCore, LivePipeUI,IT Mill, Backbase.

01. Auto Suggest

auto_recomend

Google’s Auto-Complete

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, IT Mill, Backbase, Silverlight.

02. Carousel (variation as Coverflow)

carousel_ex

Carousel Prototype carousel widget

Supported by: YUI, Prototype/script.aculo.us, JQuery, ITMill, Backbase, iCarousel

coverflow_ex1

Coverflow MediaEvent Service’s Slideflow

Supported by: Flex, Prototype/script.aculo.us, JQuery, MooTools, RadControls for Silverlight

03. Charts & Graphs

graphchart_wesabe

Charts Advanced charting features like hover details, drill down, rolling windows, toggle views…

Supported by: Flex, Laszlo, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery (SWF/Chart), MooTools, MochaUI, Backbase, SilverLight, AnyChart, Dundas, JPowered, JFreeChart, OpenFlashCharts, Flot, Plotr, PlotKit, WebFX, AjaxMcGraph, Measure Map.

04. Collapsible Panels (accordion, disclosure triangles, slide drawer)

collapsible_accordion

Accordion Mutually exclusive collapsible panels showing status

disclosure_arrows_mint

Disclosure arrows Mint.com uses disclosure arrows for summarizing and displaying accounts

collapsible_sliding_fluxiom

Sliding panel Fluxiom uses a sliding panel instead of a dialog to show the selected photo’s details

Supported by: Flex, Laszlo, ExtJs (called panels), Dojo, Google Web Toolkit (disclosure panel), Prototype/script.aculo.us (accordion), JQuery, MooTools (accordion), MochaUI (split pane), SproutCore (split pane), IT Mill, Backbase (accordion), RadControls for Silverlight (PanelBar and Sliding Panel).

05. Combobox (select multiple, alternate list box UI, editable)

combobox_multiselect_livepipe1

Select multiple LivePipe UI’s control takes less space and is easier to scan than an ocean of checkboxes

combobox_multiselect_ex1

Alternate listbox UI Best alternative for multi select in small spaces, clearly displays all selections, and provides an easy way to edit

Supported by: Alternate Listbox UI, LivePipeUI

combobox_editable1

Editable combobox Editable combobox allows for lookup and/or text entry

Supported by: Flex, Laszlo, ExtJs, Prototype/script.aculo.us, JQuery, MooTools (MUI.ComboBox), IT Mill, Backbase, RadControls for Silverlight.

06. Date Picker/Calendar (select range, date/time combination)

datepicker_jquery

Advanced calendar Select a range, discontinuous dates, or exclude a certain day

date_time_picker_ex3

Date/time picker Select a date and time in a single control

Supported by: Flex, Laszlo, ExtJS, Dojo, YUI, JQuery, Scal built on Prototype, MooTools, MochUI, IT Mill, Backbase, Silverlight, dhtmlxCalendar, keyboard accessible calendar, more examples on Woork

07. Dialogs (modal, light weight, lightbox)

dialog_modal1

Modal dialog Mint offers a modal for adding an account

dialog_modeless

Modeless dialog Google Maps provides a modeless dialog for getting directions

dialog_lightbox_jquery

Lightbox JQuery provides a lightbox plugin, a modal dialog that blacks out the parent screen

Supported by: Flex(modal), Laszlo (modal and modeless), ExtJs (modal), Dojo (modal and lightbox), YUI( listed under Containers: Modal and Overlay), Prototype/script.aculo.us, JQuery (modal, modeless, lightbox) , SproutCore (has a really nice example of each under ‘panes’), MooTools, MochaUI, LivePipe UI, IT Mill, Backbase (modal and modeless window), Silverlight (modal and lightbox).

08. Docking

ria_frameworks

Dockable menu Campaign Manager by eyeblaster offers a pinned/unpinned menu for navigating between campaigns

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, LivePipe UI, Backbase, Silverlight.

09. Drag & Drop Manager

drag_drop_extjsdrag_drop_extjs_drop

Drag and drop ExtJS photo organizer demo

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, LivePipe UI, Backbase, Silverlight.

10. Dynamic Filter

dynamic_filter_flex

Dynamic table filtering Flex offers a filter feature that dynamically filters the results while the user types, demo

dynamic_filter_rico Dynamic column filtering Dynamic filtering can be implemented at the column level providing advanced filtering capabilities Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, JQuery, IT Mill, Backbase, Silverlight, Open Rico

11. Feedback/ Status

ria_frameworks

Feedback Gmail status message

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, LivePipe UI, IT Mill, Backbase, Silverlight

12. Fisheye/ Spotlight

fisheye_alpslab

Fisheye Apslab Fish-eye Lense

Apply this concept to a dense chart or map for a truly useful feature.

Supported by: Flex, ExtJs (spotlight), Dojo , Prototype/script.aculo.us, JQuery, MooTools, MochaUI, Silverlight

13. Gauges (and other visual progress or status indicators)

gauge_citibank ria_frameworks

Gauge Thermometer gauge in RadControls for Silverlight

Gauges provide a concise visual summary in heads-up-display or other goal directed designs

Supported by: Flex (various plug-ins and Flex Charting), ExtJs (combined with GWT), Dojo, Google Web Toolkit, Prototype/script.aculo.us, JQuery (SWF/Gauge), MooTools, MochaUI, Silverlight, AnyChart, Dundas

14. Help Tip/ Quick Tip

help_tip1

Quick Tip Picnik engages new users with some helpful advice

More than just a tooltip, these are fully formatted messages typically presented in a modeless dialog.

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI (use overlay container), Google Web Toolkit (use popup panel), Prototype/script.aculo.us, JQuery, MooTools, MochaUI, LivePipe UI (use window control), IT Mill, Backbase, Silverlight

15. Hot Keys

ria_frameworks

Hot keys Balsamiq Mockups has hot keys for frequent actions

Supported by: Flex, Laszlo, Mochui, LivePipe UI, IT Mill, Backbase, Silverlight

16. Hover Action

ria_frameworks

Hover action Instead of cluttering the screen with redundant actions, Basecamp reveals the edit and delete actions onHover

Supported by: Flex, Laszlo, ExtJs, YUI, JQuery, MooTools, MochaUI, Backbase, Silverlight, good post by Bill on hover actions and missed moments

17. Hover Detail

ria_frameworks

Hover detail Netflix hover details

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI (overlay), Prototype/script.aculo.us, JQuery, MooTools (smart hover box), IT Mill, Silverlight

18. Inline Edit

inline_edit_flickr

Inline edit Instead of showing form fields in pages that are usually read (not edited), Flickr provides inline editing

Supported by: Flex (only in the grid), Laszlo (only in the grid), ExtJs, Dojo, YUI, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, IT Mill, Backbase (only in the grid), Silverlight (only in the grid)

19. Progress Indicator/ Loading

loading_picnik

Progress indicator Picnik loading indicator

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, LivePipe UI, IT Mill, Backbase, Silverlight

20. Rating

rating_graffletopia

Star rating Graffletopia offers one-click star ratings for shared stencils

Supported by: ExtJs extension, Dojo widget, Starbox for Prototype/script.aculo.us, JQuery, MooTools , MochaUI

21. Record Locator/ Paginator

record_locator_lls

Record locator Like the control in PDF Viewer, the record locator lets you navigate through records in a dataset or skip to a specific record by name

paginator_yahoo

Paginator Typically used for paging through tables, screens, or other result sets

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, LivePipe UI, Backbase, Silverlight

22. Slider

slider_innography

Slider Innography provides sliders in their quick filter for refining results displayed on a chart

Supported by: Flex, Laszlo, ExtJs, Dojo, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, IT Mill, Backbase, RadControls for Silverlight

23. Scoped Search

scoped_search_vimeo

Scoped search Like iTunes, allows for the optional selection of a category before entering free form search text, example from Vimeo’s help page

Supported by: custom css and js code, example at Janko at warp speed, RadControls for Silverlight

24. Sparklines

sparklines_retailmenot_goodcouponsparklines_google_analytics

Sparklines Great way to show the “shape” or trend of data is a small space, examples from RetailMeNot.com and Google Analytics. Created by Edward Tufte.

Supported by: Nuby on Rails, Any Chart, JQuery plugin, Flex , and two more ones for Flex at Microcharts and Birdeye, Google API, Visifire for Silverlight

25. Table/ Data Grid ( scrolling, editable, grouped)

table_scrolling_extjs1

Scrolling table Endless scrolling, no paging, just like a desktop app, example from ExtJS

table_cell_editing_blist1

Editable table Blist offers inline cell editing in their products. Best practice, highlight the selected row, and only display an editor in the selected cell. Don’t forget to accomodate keyboard navigation.

table_grouping1

Tree table Grouping by row, displays as a tree table, example from ExtJS

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Backbase, Silverlight

26. Toolbar

toolbar_sugarsynctoolbar_flickr1

Toolbar Provide actions in proximity to the object, examples from SugarSync and Flickr

Supported by: Flex, Laszlo, ExtJs, Dojo, YUI, Google Web Toolkit, Prototype/script.aculo.us, JQuery, MooTools, MochaUI, Backbase, RadControls for Silverlight

27. Vertical Browser

vertical_browser_apple

Vertical browser Apple’s vertical browser for exploring Dashboard widgets

Supported by: custom code of multiple list boxes

28. View Toggle (buttons, button bar)

view_toggle2

Toggle buttons Separate buttons for switching between graph and grid views Campaign Manager by eyeblaster

view_toggle_paypal

Toggle button bar Single button bar for capturing binary choices

Supported by: Flex, Laszlo, Dojo, YUI, JQuery, MooTools, MochaUI, Backbase, Silverlight

29. WYSIWYG Editor/ Rich Text Editor

wysiwyg_wordpress

Rich text editor WordPress offers a a WYSIWYG editor for blogging

Supported by: Flex, Laszlo, Dojo, YUI, Google Web Toolkit, JQuery, MooTools, MochaUI, IT Mill, Backbase, Silverlight

30. Zoom

zoom_jqzoom

Zoom Zoom in on a certain spot, example from jQZoom

Supported by: Flex, Laszlo, ExtJs (spotlight), Prototype/script.aculo.us (zOOm), JQuery, MooTools (Joomla), MochaUI, Silverlight (silverZoom)

Bonus- Desktop Style Container

desktop_container_otherinbox

Desktop style app OtherInbox built with SproutCore

A desktop style container isn’t actually a control, but frequently required when developing enterprise software and productivity web applications. Many of the frameworks that offer this feature include built in windows management, split panels, and fluid layout.

Supported by: Flex, Laszlo, ExtJs, YUI, JQuery, MochaUI, Backbase, SproutCore, Silverlight

Send me any corrections and/or additions, and I will upload an updated control/framework matrix.

Thanks to Joonas Lehtinen of IT Mill, Ryan Johnson of LivePipe, and Peter Svensson who is a Dojo expert, and Darren James, co-author of Ajax in Action.

Update* Cody Lindley at jQuery provided a comprehensive list with links to code for jQuery support for all 30 controls.

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